• Doctor of Psychology in Clinical Psychology from William James College (formerly Massachusetts School of Professional Psychology in Boston, MA)

Dr. Jaclyn Miller first learned about police and public safety psychology in an introductory forensics psychology class in college. Immediately, wanting to discover more, she created her own independent study and externship with the Monroe County Sheriff’s Office in Rochester, NY. That same year, she volunteered with Rochester Police Department’s response team to canvass neighborhoods offering crisis response and grief support after a homicide.

Dr. Miller realized she was passionate about this small and specialized subset of psychology and began to research more ways to gain experience. Once in graduate school in Boston, MA, she took a police psychology class and did ridealongs with local PDs.

Shortly after completing her predoctoral internship which brought her to Colorado, she began working for Nicoletti-Flater Associates.

Memberships

• Member of International Association of Chiefs of Police – Psychological Services Section
• Member of Society for Police and Criminal Psychology
• Member of American Psychological Association (Divisions 18, 19, 43 and 56)
• Member of International Center for Excellence in Emotionally-Focused Therapy
• Member of American Academy of Experts in Traumatic Stress
• Member of Fire Psychology Association
• Member of National Tactical Officers Association
• Member of Eye Movement Desensitization Reprocessing International Association (EMDRIA)
• Member of Accelerated Experiential Dynamic Psychotherapy (AEDP) Institute

Specialized Trainings

• Completed Hostage Negotiation training through National Tactical Officers Association
• Obtained Level 1 training as an AEDP therapist in Accelerated Experiential Dynamic Processing (AEDP) Therapy
• Completed Eye Movement Desensitization Reprocessing (EMDR) Therapy Training and required hours for certification
• Completed externship and core skills training in Emotionally-Focused Couples Therapy (96 training hours) to help distressed couples learn tools of connection, communication and healing from relational trauma
• Attended Armed School Personnel Enhanced Tactics training, sponsored by the Jeffco DeAngelis Foundation

Dr. Miller began working at Nicoletti-Flater Associates in May, 2014. She sought out NFA because of the expertise and specialty work with first responders. To date, Dr. Miller has conducted over 10,000 hours of therapy with first responders and their families.

Dr. Miller has worked as NFA’s training coordinator and has presented on numerous topics with many agencies including crisis intervention, peer support and various in-service topics. She has responded to critical incidents including officer involved shootings and also extreme events with large psychological footprints such as child homicides, school shootings, and mass casualty events.

Dr. Miller takes pride in providing great clinical services to clients who are experiencing acute trauma symptoms following a traumatic event, as well as ongoing trauma processing. She is trained in EMDR, EFT and AEDP.

Dr. Miller has extensive experience working with military service members and enjoys working with first responders who are still active in the guard or reserves as well as veterans. She loves working with couples and individuals. Therapy and critical incident debriefings are her favorite services to provide at NFA.

Jaclyn is originally from Buffalo, NY and still cheers for her favorite team, the Buffalo Bills. Jaclyn and her husband live in Colorado Springs, CO with their two dogs. She loves to ski, hike, go camping, and see live music.

• Communication
• De-escalation techniques
• Overview of Mental Illness
• Posttraumatic Stress Disorder (PTSD)
• Suicide intervention
• Veteran considerations

• Counseling and listening skills
• Relationships
• Children and families
• Law enforcement suicide prevention.